Requests with the right context
Capture location, service requirements and timing before a job reaches your operations team.
Custom application solutions
On-demand & field-service applications
Coordinate service requests from customer booking to work completion.
Custom application scope, shaped around your business and the relevant project experience below.TimDevPro / connected
On-demand & field-service applicationsCustomer · Service partner · Operations
Illustrative workflow
Illustrative workflow
Made for the way you workYour workflow.
Your workflow.
The starting point.
Connect the people requesting a service with the teams delivering it. Maideasy, PanggilTukang and StreetBox provide relevant examples of customer, partner and operational applications.
Customer mobile appPartner mobile appDispatch dashboardMaps and notification APIs
Capabilities & scope
Shape the right capabilities.
Plan the features around your users, operations, and the systems you already use.
Partner workflows
Design assignment, acceptance and progress updates for the staff or partners performing the work.
Dispatch visibility
Scope an operator view of open requests, assignments and issues requiring intervention.
Completion and payment
Define completion records, payment approval and customer notifications around your service process.
A role for every workflowDifferent needs.
Different needs.
One connected system.
Explore the perspectives to bring into discovery. Final modules and permissions are agreed in scope.
- Describe the service and location
- Request a time and follow status
- Review completion and payment details
- Receive or accept an assigned job
- Update progress while completing work
- Record completion details
- Review unassigned requests
- Coordinate partners and exceptions
- Maintain service areas and permissions
A useful first conversationBring the details
Bring the details
that matter.
- Dispatch and partner acceptance rules
- Service areas and location permissions
- Completion evidence and payment approval
From our company profile
Explore all work ↗Relevant project experience.
From brief to daily workflow
See the full process ↗A practical path forward.
Discovery
Understand goals, technical needs and the roles your team needs.
Talent selection
Review developers selected around relevant skills and experience.
Onboarding
Agree on access, priorities, communication and the working rhythm.
Quality review
Review and test work as it progresses.
Monitoring & reporting
Keep progress, issues and next steps visible.
Evaluate & scale
Review what is working and adjust the team as needs evolve.
Useful answersBefore we
Before we
get started.
Can requests be sent to multiple partners?
Broadcast or assigned dispatch can be scoped with clear acceptance, expiry and reassignment rules.
Can we show live location?
Location features require agreement on user permission, update frequency, privacy and the operational value of tracking.
Do customers and partners need separate apps?
Separate apps may fit distinct workflows. Discovery can also evaluate whether a shared app or web portal is sufficient.
Keep exploring.
All solutions ↗Let’s put the right team around it.
Tell us about your project, the roles you need, and the way your business works.