Member accounts
Define account details, membership levels and eligibility. Plan how staff verify and update member information.
Custom product engineering
Membership and booking systems
Custom membership, benefit and reservation workflows for hospitality, fitness and service businesses.
Custom development, not a ready-made subscription product. Features and integrations are scoped with your team.TimDevPro / connected
Membership and booking systemsMember · Operations · Administration
Illustrative workflow
Illustrative workflow
Built around your operationsYour workflow.
Your workflow.
The starting point.
Bring memberships and reservations into one considered customer journey. We engineer the application and administration tools around your rules, rather than offer a prebuilt subscription product.
React NativeWeb administrationBooking APIsNotification services
Capabilities & scope
Shape the right capabilities.
Plan the features around your users, operations, and the systems you already use.
Benefits and entitlements
Translate benefit rules into clear balances, access conditions and redemption steps for members and staff.
Availability and reservations
Design booking flows around capacity, schedules and resource availability, with cancellation and rescheduling rules agreed in advance.
Member communication
Scope booking confirmations and account updates through the channels your business supports, with visible delivery and failure handling where available.
A role for every workflowDifferent needs.
Different needs.
One connected system.
Explore the perspectives to bring into discovery. Final modules and permissions are agreed in scope.
- View membership and benefits
- Find a suitable booking slot
- Manage upcoming reservations
- Review the daily booking schedule
- Validate benefits at the point of service
- Handle cancellations and changes
- Configure membership rules
- Manage resources and availability
- Review activity and access permissions
A useful first conversationBring the details
Bring the details
that matter.
- Agree how entitlements are earned, consumed and reversed.
- Define booking capacity, time zones and cancellation rules.
- Identify which staff actions need an audit history.
From our company profile
Explore all work ↗Relevant project experience.
From brief to daily workflow
See the full process ↗A practical path forward.
Discovery
Understand goals, technical needs and the roles your team needs.
Talent selection
Review developers selected around relevant skills and experience.
Onboarding
Agree on access, priorities, communication and the working rhythm.
Quality review
Review and test work as it progresses.
Monitoring & reporting
Keep progress, issues and next steps visible.
Evaluate & scale
Review what is working and adjust the team as needs evolve.
Useful answersBefore we
Before we
get started.
Can one member account cover several locations?
A multi-location model can be scoped. We would first define shared benefits, location-specific access and whether reservation data comes from one system or several.
Can you connect an existing reservation platform?
We can investigate its integration options. Availability, booking ownership and changes made outside the new application all need an agreed synchronisation approach.
Can we start with membership only?
Yes. The first release can focus on member identity and benefits, with booking added later if the data model and integration plan allow it.
Keep exploring.
All products ↗Let’s put the right team around it.
Tell us about your project, the roles you need, and the way your business works.